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Internet Security

Why is it so difficult to reach the internet security department, in particular someone who speaks fluent English? I have spent an enormous amount of time on the phone and still do not have an answer I can understand. The customer service is terrible. My next step is to complain to the FCC.

Official Employee

Re: Internet Security


Hello longatthelake, I can address your internet security questions/concerns here. Can you please provide more information on your issue? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

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