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Installation fee

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Installation fee

I got the self install kit, I was told I could do it. I had to have a tech come out to hook it up to the main tap (I was not told this). I was told I wasn’t going to be charged, and the tech didn’t even fix it! I had to have a second tech come out and he finally fixed it, but now I’m being told it’s a valid charge.
Official Employee

Re: Installation fee

Hi, Bmt105 - I see that your concern has been addressed already. Please let me know if you have any questions. 

I am an Official Comcast Employee.
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