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Installation and fees.

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Frequent Visitor

Installation and fees.

So I got an offer for Xfinity's best package, which has a advertised price of $145 per month for two years. Now the question is, how much is installation and how much is all the other fees on top of that $145?
Expert

Re: Installation and fees.

Hi @capa34

Thank you for visiting the forums! 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: Installation and fees.

ok

Official Employee

Re: Installation and fees.

 

Hello capa34, installation can range from $60.00 to $99.99 depending on what services are installed. The offer should have these details at the bottom of the paper add or within the details tab online. If you need further assistance understanding the deal and what other charges are associated please post an image of what you see here, or you can send me a private message with your full name and account number and I can look into it here on my end. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Frequent Visitor

Re: Installation and fees.

Sorry, but when Dish and Directv can install for free, which they have to install a dish, align it, and run coax cable VS. Comcast just having to run coax cable I don't understand why the install fee especially that high. So, if Comcast wants more business they should consider waiving those install fees, so sorry I'll pass on the offer.