Community Forum

Increase in bill since June

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Regular Visitor

Increase in bill since June

I'm trying to figure out why my bill jumped $40 per month since July.  On my June bill services are billed as a bundle and on the July statement, Voice and internet are separated.  The internet charge is what I was paying for the bundle and there is an added 39.95 for voice.  I'm sure they are going to say I was on a promotional deal and the promotion has ended.   At this rate, I am looking to switch providers for my internet and phone.  I've already taken my TV away from Comcast.  I just can't afford these steep prices on my retired income

Official Employee

Re: Increase in bill since June

Hello, and thank you for reaching out to us. I would be happy to assist you from here.Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!