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In home Tech Visit FEE

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In home Tech Visit FEE

I'm curious as to why I have been charged the in home tech visit fee when it was a problem on your end. When I talked to numerous customer serive reps, they had said I would only be charged if it was something on my end(which it wasn't). 

 

The tech installed an amplifier to resolve the issue and I still got charged. What a ripoff.

 

If I'm going to get charged to fix your issues, then I will be switching to a new provider!