Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
The tech showed up and there was no issue with Comcast's equipment right? That would make the charge valid, probably listed as "customer education". They might offer you courtesy credit or something though. Next time you need help with anything like speed issues, hit us up on the forums, we'll be happy to help w/o a fee!
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Will9596, let's take a look at that tech fee. Please send me a private message with your full name, Phone number and address for help.