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If I cancel Services

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If I cancel Services

I'm about to move and would like to cancel my service. If I get new service at the new address, would I be a new customer or exisiting customer?

I don't want to transfer my service.


Valued Contributor

Re: If I cancel Services

You have new customer offers available when you move. Transferring the service is the easiest route, just choose a new offer for the new address. Movers edge contact is 877 338 7017, they could go over all of this with you.
Official Employee

Re: If I cancel Services


Hello kadiepop, the information that (JLDOOBLY) shared is correct. Please reach back out to me here if you have any further questions or concerns regarding transferring your service to your new home. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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