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I realize I'm just 1 of your many customers, but I am just that a customer who has been inconvenienced beyond my level of tolerance.
The only thing I expected was a level of "let me see what I can do" from ANYONE, I may not be this enraged. Now I must miss a day of work because not only did they schedule a tech on Monday, but they scheduled it mid-morning or the middle of the afternoon screwing up my workday one way or the other. I am convinced this was done on purpose by Lawanda!
MsGreen1963, thanks for posting here. I'd like to take a look at that tech appointment and investigate what happened here. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.