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INCOMPETENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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INCOMPETENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I WANT A DIRECT # TO SOMEONE IN CORPORATE! The HOST of incompetence I have expeienced snce Friday ceased to be ok after several calls Friday and online chatting over an hour!

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Service and Customer Service Resolution

I realize I'm just 1 of your many customers, but I am just that a customer who has been inconvenienced beyond my level of tolerance.

The only thing I expected was a level of "let me see what I can do" from ANYONE, I may not be this enraged.  Now I must miss a day of work because not only did they schedule a tech on Monday, but they scheduled it mid-morning or the middle of the afternoon screwing up my workday one way or the other.  I am convinced this was done on purpose by Lawanda!

 

Official Employee

Re: INCOMPETENCE!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MsGreen1963, thanks for posting here. I'd like to take a look at that tech appointment and investigate what happened here. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.