Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I've spoken with Aasmeet and his/her manager Inderjeet. All I want is the invoice for the final charge of $24.38 that you took out of my account when I canceled service. I'm happy to pay it so long as I receive my invoice for that amount. However, you are REFUSING to provide it? I've spent over an hour so far arguing with these two trying to get my invoice.
Why do you refuse to provide it? I've already gone to the store as well when I returned my equipment. This is unacceptable. Give me my final invoice or I'm going to report this $24.38 as fraudulent and insist it be returned. I will not pay for charges that are not covered in an invoice.
Hi flindet -- I can help you get that invoice. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will be able to provide a copy of that statement for you with that information.
Click my name (ComcastZach) and click Private Message Me.