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I need someone to help me lower my bill

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Regular Visitor

I need someone to help me lower my bill

I could really use some help in lowering my bill.  I have been a customer since 1997 I think and currently have internet, cable, telephone and cell service.  Overall I am pleased with comcast, but it has just gotten to the point I can't afford the service any more.  I've reached out to customer service, but there isn't much help there.  I don't want to leave comcast, but I am our of ideas.

 

Regular Visitor

Re: I need someone to help me lower my bill

I guess no one at Comcast cares that I'm about to switch to another provider.  I was told to post here, but no response after several days.  Continued disappointment.

Official Employee

Re: I need someone to help me lower my bill

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.