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I need my account reviewed

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I need my account reviewed

My costs have skyrocketed and i am not going to take it anymore.

Can a representative reachout to me?

Expert

Re: I need my account reviewed


wrote:

My costs have skyrocketed and i am not going to take it anymore.

Can a representative reachout to me?


Please do not post multiple times about this issue.  Someone will reach out to you.  If you feel you need help faster, you might want to try chat.

 

https://www.comcastsupport.com/ChatEntry/Protected.aspx



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: I need my account reviewed

Hi Marygray35, 

 

I'd be more than happy to review your account to see if we have any promotions in your area that will help lower your rate. To access your account can you please verify your account info in a private message: 

  • Your first and last name. 
  • The full street address associated with your services. 
  • The phone number, or Account number linked to your account. 

To send a private message click on my name "ComcastChe", then click private message me.