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I need my account reviewed

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I need my account reviewed

My costs have skyrocketed and i am not going to take it anymore.

Can a representative reachout to me?

Expert

Re: I need my account reviewed


wrote:

My costs have skyrocketed and i am not going to take it anymore.

Can a representative reachout to me?


Please do not post multiple times about this issue.  Someone will reach out to you.  If you feel you need help faster, you might want to try chat.

 

https://www.comcastsupport.com/ChatEntry/Protected.aspx


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: I need my account reviewed

Hi Marygray35, 

 

I'd be more than happy to review your account to see if we have any promotions in your area that will help lower your rate. To access your account can you please verify your account info in a private message: 

  • Your first and last name. 
  • The full street address associated with your services. 
  • The phone number, or Account number linked to your account. 

To send a private message click on my name "ComcastChe", then click private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!