Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I am about to build a pool and I need the unground buried cable relocated temporarily out of the way so it does not get cut during the excavation.
How can someone do this for me?
I have tried calling 800-934-6489 and I got caught in a loop of no help.
I have tried chatting with people as well.
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hello DeanL1. I can assist with submitting a Drop Relocate ticket to our local Tech Ops team. Please send me a private message and include your full name, service address, and account number so I can assist you.