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I keep getting redirected to the Wifi On Demand Site

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I keep getting redirected to the Wifi On Demand Site

As you may know, Irma had passed and Xfinity was allowing people to use their Wifi Hotspots for free up until the middle of September. I used one of this free Wifi Hotspots and since then every time I try to view any other account information and look at my billing information, I get redirected to the Wifi On Demand . It's very annoying, as I'm trying to view my account information. Can you please help?

Official Employee

Re: I keep getting redirected to the Wifi On Demand Site

Hi VDorelien,  I have responded to your private message.

 

 

Thank you 


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: I keep getting redirected to the Wifi On Demand Site

Hi VDorelien, thank you for working with me through private message and glad I could help get this resolved for you.   Please reach out in the future if you have any questions/concerns.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!