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I've been a loyal customer but Im downsizing and just need internet only. I called and was told that new customer pricing wasnt an option and I would have to pay signficantly more. So Im moving carriers unless I can get first year pricing. Seems like they have no interest in keeping a loyal customer. Very disappointing. Can someone help?
Hello monyline. I can assist with going over your downgrade options. I have received your private message and I have responded. Per our Comcast Forum Guidelines , please refrain from sending any user unsolicited private messages.
Ok sorry bout the PM. Please indicate what you can do for internet only. BTW I suspect eventually I will be back as a cable subscriber but just need internet only. Thank you.
Hi monyline. I received your private message, and I have responded with some options.