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I can't manage my plan...

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I can't manage my plan...

Why can't I manage my plan? I always get an error when trying to access it to make changes. I want to explore new plans since the one I have doesn't work for me and I am very unhappy with my service.

Expert

Re: I can't manage my plan...

http://forums.xfinity.com/t5/Customer-Service/Can-t-manage-your-account-online-Getting-an-error/td-p...

 

An employee here would be happy to help if you like. 


I am not an employee.
Admin1

Re: I can't manage my plan...

Hi Vg24 -- I can help you with managing your plan. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I will review your account to see what offers we have available to apply to your account.

 

Click my name (ComcastZach) and click Private Message Me.