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I am wanting to keep the services that i have but lower what i pay per month.

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I am wanting to keep the services that i have but lower what i pay per month.

I am wanting to keep the services that I have but lower what I pay per month. My monthly bill has jumped from 170.00 to 220.00 which is unreasonable for my budget. I just want to keep paying what I have been paying. I have not asked for any upgrades so why did my bill go up so much? Is this something that is possible or should I start looking elsewhere? 

Expert

Re: I am wanting to keep the services that i have but lower what i pay per month.

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: I am wanting to keep the services that i have but lower what i pay per month.

Hello flipnmad. Sudden increases in fees are usually at the end of a promotional/ discount period. Discounted pricing only lasts for a limited period of time and does eventually shift to Everyday Price. I can assist with reviewing your account for any additional savings that may be available. Please send me a private message and include your full name, service address, and account number so I can help you. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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