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I cannot count the number of times and hours I have spent speaking to your support team. My bill fluctuate from month to month. Some of the charges are things that were never ordered. After getting this erroneous charges removed I get another bill over 25% increase. I am really on the urge of cancelling my service after being a customer for so many years. I would like my normal bill for this month so that I can pay it. I am extremely unsatisfied and would like this issue resolved ASAP.
Hi @Bevdgls27 I can review your account to see how I can help. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.
Sorry you feel this way @srndpty. If you are open to giving us one last chance to make this right, I'd be more than happy to review your account. Just send me a private message with the information requested in my message above and we can start there.