Community Forum

I NEED TO FILE AN INJURY CLAIM FROM A FALL TODAY RESULTING FROM XFINITY CABLE CORD INSTALLED IN NOVE

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

I NEED TO FILE AN INJURY CLAIM FROM A FALL TODAY RESULTING FROM XFINITY CABLE CORD INSTALLED IN NOVE

I CALLED TODAY AND SPOKE TO JOE WITH XFINITY AND REPORTED A FALL INJURY. I AM STILL IN PAIN AND I WAS TOLD SOMEONE WOULD CONTACT ME BY 12NOON TODAY TO DISCUSS THE DETAILS OF THE INJURY. I WOULD LIKE TO KNOW THE STATUS OF MY INJURY CLAIM AND WHAT DO I NEED TO DO FROM THIS POINT FORWARD. I HAVE CALLED  SEVERAL TIMES ABOUT THIS CABLE CORD ISSUE IN THE PAST FEW WEEKS.  I DID RECEIVED WAS AN ESCALATED TICKET (44812561) FOR THE CABLE CORD RESOLUTION HOWEVER, I HAVE NOT HEARD ANYTHING ABOUT THE INCIDENT CLAIM I WANTED TO FILE WITH XFINITY ABOUT MY INJURY.

Official Employee

Re: I NEED TO FILE AN INJURY CLAIM FROM A FALL TODAY RESULTING FROM XFINITY CABLE CORD INSTALLED ...

Hello, I can look into this some more for you. Can you please send us a PM so we can gather some info from you about this? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Administrator

Re: I NEED TO FILE AN INJURY CLAIM FROM A FALL TODAY RESULTING FROM XFINITY CABLE CORD INSTALLED ...

dmckinne, I'm a supervisor on the Digital Care team at Comcast and I would like to take care of your claim.   Do you file a police report as well?  Please send me a private message and we can discuss the status of your claim.   Thanks, Irma


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!