Community Forum

How to stop the use of XFINITY internet?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

How to stop the use of XFINITY internet?

Hi Good afternoon,

Next month I won't use the inernet in my apartment because I will change my apartment. What should I do to prepare? How could I reture the modem that I rent from your company?


Official Employee

Re: How to stop the use of XFINITY internet?


Hello Tao2, are you transferring your Comcast services to your new home or are you wanting to cancel Comcast service all together? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!