Community Forum

How to change account name

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

How to change account name

Hi everyone!

I'm just wondering if how can you change the primary account name so that I can put my husband name. I want to see his name on my billing statement together with my name. Is it possible to put slashes in between our first and last name? Thanks for helping y'all.

Official Employee

Re: How to change account name


Hello jingflixx, the only way to get your husband’s name to appear on the bill is for you two to go into a local Comcast service center with your ID and request to add him to the account. You cannot make this change on the phone or through chat.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!