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How to cancel cable but keep intenet

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How to cancel cable but keep intenet

I have heard horror stories of people trying to cancel or alter services. To make matters worse, my HOA handles part of the billing for my comcast xfinity cable tv bill. I want to cancel cable TV service, but keep internet. I was told that if you do this, they will increase the amount of your internet service dramatically. Any advice on how to handle this matter without it turning into an ordeal?

Official Employee

Re: How to cancel cable but keep intenet

Hi chandelise, 

 

I'd be more than happy to review your account and discuss your options with you. Can you please verify your first and last name, full street address, the phone number or account number associated with your current services in a private message? 

 

To send a private message click on my name "ComcastChe", then click private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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