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How hard is it to pay a bill?

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How hard is it to pay a bill?

I moved - and kept comcast. They accidently charged me for early termination and I think that is fixed. I owe 75$. I called and they applied it to my new account vs old account. I have made numerous called trying to get my old bill paid and the phone customer support has not been good, the last agent refused to transfer to his manager, saying they were too busy to talk to me. 


All I need is for someone to switch my last payment to my old address and close the account out or call me so I can pay the 75$ to my old account

Official Employee

Re: How hard is it to pay a bill?

Hi LG39,



When you transfer accounts, any unpaid balance from your old account will be transferred to the new one. Since you are making the payment towards the old balance, you would just make it to the new account and it would be deducted from there. 


I am an Official Comcast Employee.
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