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How do I order a remote?

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New Poster

How do I order a remote?

My remote broke. How can I order a new one?
Silver Problem Solver

Re: How do I order a remote?

You can pick one up, no charge, at any Comcast store.

New Poster

Re: How do I order a remote?

That stinks. I wish I had one closer. No clue when I'll be able to make it out there to pick one up. 😞
Official Employee

Re: How do I order a remote?

Hi Dhecke1. I can help get a remote ordered for you and shipped to your home. Please send me a private message and include your full name, service address, and account number so I can access your account.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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