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How do I control fraud and scam emails and phone calls?

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How do I control fraud and scam emails and phone calls?

How do I control fraud and scam emails and phone calls?
Bronze Problem Solver

Re: How do I control fraud and scam emails and phone calls?

I do it by not answering my phone unless I recognize the number.  If it's important, callers will leave a message.  If it's important to me, I'll return it.  And it has the entertainment value of watching visitors get nervous when I ignore the phone! 

Admin1

Re: How do I control fraud and scam emails and phone calls?

Hi 99corvette -- You can speak with our Security Assurance team for tips on how to prevent or manage fraud/scam calls and emails. You can reach them at 1-888-565-4329. 

 

You can also learn more about protecting yourself from email phishing here: https://www.xfinity.com/support/articles/phishing-scams and phone scams here: https://www.xfinity.com/support/articles/protect-yourself-phone-scams.