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How do I contact a "corporate" Xfinity/Comcast representative?

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How do I contact a "corporate" Xfinity/Comcast representative?

I noticed that many have mentioned "corporate" Xfinity/Comcast as a possible resource to solve a problem. Since I have exhasted every other type of customer support, I would like to escalate my problem to a higher authority. Can someone give me contact info on how to get hold of corporate offices for Xfinity/Comcast? I would greatly appreciate any assistance given.  Smiley Happy  

 

Phone number would be preferred, but e-mail will work too. 

 

Thanks in advance,

Dep

Expert

Re: How do I contact a "corporate" Xfinity/Comcast representative?

Hi @Deputy276

You can talk to a corporate employee right here on the forums. 

 

I've asked a corporate Comcast employee to help you. You should expect a reply in this thread. 




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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Expert

Re: How do I contact a "corporate" Xfinity/Comcast representative?


@Nerdburg wrote:

Hi @Deputy276

You can talk to a corporate employee right here on the forums. 

 

I've asked a corporate Comcast employee to help you. You should expect a reply in this thread. 




Looks like we cross-posted.  I escalated it too.  Oooops!



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Expert

Re: How do I contact a "corporate" Xfinity/Comcast representative?


@Latoque wrote:

@Nerdburg wrote:

Hi @Deputy276

You can talk to a corporate employee right here on the forums. 

 

I've asked a corporate Comcast employee to help you. You should expect a reply in this thread. 




Looks like we cross-posted.  I escalated it too.  Oooops!


LOL, Maybe OP will get two employee responses. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: How do I contact a "corporate" Xfinity/Comcast representative?

 

@Deputy276 wrote:  

 

I noticed that many have mentioned "corporate" Xfinity/Comcast as a possible resource to solve a problem. Since I have exhasted every other type of customer support, I would like to escalate my problem to a higher authority. Can someone give me contact info on how to get hold of corporate offices for Xfinity/Comcast? I would greatly appreciate any assistance given.  Smiley Happy  

 

Phone number would be preferred, but e-mail will work too. 

 

Thanks in advance,

Dep

 

Hello Dep, I am more than happy to address and questions or concerns that you may have regarding your Xfinity services. please send me a private message with your full name, account number, and a brief description of your issue by clicking on my name (ComcastAmir) and then "private message me".


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!