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Higher rates once again!

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Higher rates once again!

We have been customers of Comcast for at least 35 years and once again our rates have gone up.  It is to the point that we are looking at other options such as dish tv.  It seems that new customers are treated with prices that are a fraction of what we pay.  Doesn't customer loyalty mean anything???  Help, Comcast!!!  It looks like you may lose us as a customer.

Official Employee

Re: Higher rates once again!

Hi Kspaugh, 


This isn't the way we want our loyal customers to feel, nor would we want to lose you as a customer. I'd be more than happy to review the current offers in your area to see if we have something that would lower your rate again. Please send me a private message verifying your first and last name, street address including city state and zip code, and the account number or phone number associated with your services.


To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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