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Higher bill due to service discount removal

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Regular Visitor

Higher bill due to service discount removal

I am looking for help with my account. My bill has gone up considerably due to the service discount being removed. Is there anything that can be done to make my internet affordable?

Thanks.

Official Employee

Re: Higher bill due to service discount removal

 Hello, and thank you for reaching out to us. I would be happy to check and see if there any available promotions for you if you would like. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.

New Poster

Re: Higher bill due to service discount removal

I have the same problem how can I fix this 

Official Employee

Re: Higher bill due to service discount removal

Thank you, I can look further at your account and see if there are any promotions available. Can you verify your account information for me? To protect the privacy of your account, please send me a private message verifying your full name, street address including city, state, and zip code (and apartment number if one is associated), and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.