Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
I've asked a Comcast employee to help you. You should expect a reply in this thread.
Hi @Unicorn5. We certainly value your business and don't want to see you go. I can help troubleshoot your internet speed issue if you feel you are not getting the speed you are paying for. I can also assist with reviewing your account for lower cost options that may be available. Please send me a private message and include your full name, service address, and account number so I can assist you.