Community Forum

Help with lowering my bill

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Contributor

Help with lowering my bill

Hi there,

So I curently subscribe to Xfinity TV, Internet, and Voice. I want to port out my number and drop voice and get into a double play but am in contract till June 26th. Is their a way to avoid the ETF, Port out my Xfinity voice number, and move to a double play?

Expert

Re: Help with lowering my bill

Sure, you can move to a double play w/o paying the ETF.

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Help with lowering my bill

Hi Vicpdx12. I can assist with changing your service to a double play without an ETF. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!