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Help please,restore service,& payment agreement/promise.please

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Help please,restore service,& payment agreement/promise.please

I'm currently a comcast/xfinity customer,my service was shut off tgis morning.and this is truly mad because I'm having some financial hardships.and my children rely on the internet thats now off. And don't have anyway to pay today,however I will have money by next week.please if anyone can help me to get service restored.my bill isn't that much 73.96$ please help???
Official Employee

Re: Help please,restore service,& payment agreement/promise.please

Hi Livelifelovelif, 

 

Sorry for the experience you're having. I can review your account to see if there's any way I can help. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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