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Help Removing Old Modems from Account

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Help Removing Old Modems from Account

Can you please help me remove two old modems from my account? There is no option to do this that I have been able to find but they show up in my device list. Thank you.

Official Employee

Re: Help Removing Old Modems from Account

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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