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HSI NATIONAL SIK CHARGE

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HSI NATIONAL SIK CHARGE

Hello

I called and asked if I was able to recieve a FREE router because I was having issues with mine. Answer: Oh sure! again I asked was there a FEE associated, answer: NOPE! Only fee involved would be if a tech came to install. So OK, I'll PLUG it in myself for FREE! Now I look at my email and see I'm being charged this HSI NATIONAL SIK CHARGE for $14.99!!!! What is this and why am I being charged WITHOUT being informed PRIOR to ending that call????

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