Community Forum

HELP with Parents account

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Frequent Visitor

HELP with Parents account

My father added me to their account recently.   . They are coming in from Florida and need to start cable again sometime late next week. They will have to pick up the boxes, etc. at our local office when they return. 

What offers are out there? They have never had internet but I would like to have that priced into their package. Internet and television. 230+ channels, 2 televisions, HD. They have a tiny TV they put on their back porch in summer but we don't want a box for that-just the little thing you can put on it to be able to get channels-it is just a 3 season room and just a 13 inch tv. 

They want DVR. Also they don't have a modem or anything because they have never had internet so can you rent a modem and how much is that? Is there anything else they would need or just hook up a modem? Where does it hook up if they have never had internet? 

Official Employee

Re: HELP with Parents account

Hi UPSET6, I can help with this. could you please send me a private message with the account information.  


Thank you

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!