Community Forum

HBO Go access is all of a sudden gone and bill has increased

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

HBO Go access is all of a sudden gone and bill has increased

I'm curious about why I cannot access my HBO now and my bill is constantly having a $10 or $12 dollar "one time fee" added to it each month. I originally was told that for $54 dollars I would have access to HBO, a few local stations and blast internet. I was not informed about any changes to this plan I signed up for a little over 6 months ago.

 

How do I get my HBO go back!? Smiley Sad I need my John Oliver!