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Gift Card

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Gift Card

I'm due a $200 gift card from my Samsung purchase back in November. I keep getting told its shipped. I've been told this 3 times now. After the first time they said actually it never shipped, then she said she was shipping it at that time. I went in vacation came back and was told a manager would call me. Nobody ever did a month passed I called they said this time it shipped June 12,2018 and I still have not gotten it. How long does this take?
Expert

Re: Gift Card

Hi @Amyphelps89

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Gift Card

 

Amyphelps89, let's check on that promotional card. Please send me a private message with your full name, address and phone number tied to your residential services for help. Just click my name and then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!