Community Forum


Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster


I don't know if this the correct forum. But I am completely disgusted with Xfinity. I signed up just over a month ago and since than there has been the rep not calling me back, apparently no one knows how I got signed up there, screen freezes almost daily, learned really quick if to unplug wire... now barely a month in I have to have service guy come out and fix my tv. No survey I was asked to take after 8/9 phone calls so far (apparently they don't want ur opinion if it's not a good one) and no call back from supervisor like o asked. It's been a joke. Thank goodness I'm only in a contract another 22 months!!!!

Re: Frustrations

Hi Swani51 -- Sorry to hear about all these issues. Do you have anything ongoing that has yet to be resolved? If so, we can get you taken care of here. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!