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Sorry you feel this way. I'd be more than happy to review the offers I have available for the TV and Internet services that will help lower your rate. Please send me a private message verifying following information:
To send a private message click on my name "ComcastChe", then click private message me.
I'm in the same boat. 39.99/month plan ends and, as usual, the only plans offered to me are considerably more.
I've also been a Comcast customer for several years.
When I was offered this plan (Performance Plus, 39.99/month) last year I was not a new customer.
I'll keep you updated, perhaps you can do the same. Thanks.
I can help with your billing concerns as well. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify the first and last name of the account holder, the phone number, street address, and the account number associated with your services.
This post will be close to stop others from piggybacking of the original post. If anyone else is interested in new promotions available in your area, please create your own public post.