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I have been a Comcast customer for a while now. I just got a notification from the credit bureaus that Comcast sent 3 accounts tied to my SS# into collections. Something is really wrong here!! How can 3 accounts be setup using my SS# and 3 diffeent addresses? I now have to take all these steps to have these items removed from my credit history becuase it killed my credit score. I am considering litigation due to the fact I don't know what this has cost me on the back end. To me it seems like an inside job within Comcast themself. They are doing alot of mishandling of its customer's personal info
Hello, have you called the Comcast Security Department?
Thank you, let me see if there is an update for you. Can I reach back to you tomorrow?
@robertburns2015 - I see that my colleague ComcastJoe is assisting in a private messaging. We are all part of the Community Team and all of us have an identical access. Please reply to Joe's PM and feel free to ask him any questions you have,