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Fraud for not allowing customers to manage account online

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Fraud for not allowing customers to manage account online

Multiple posts on this topic! What say you, comcast????

Correct my account so I can manage online. Fix the link, I clicked the link to manage my account not to call comcast!
Official Employee

Re: Fraud for not allowing customers to manage account online

Hi tdsmear,

 

Sorry for the experience you're having with being able to manage your account online. Unfortunately, I cannot fix the link, but I'd be more than happy to review the current offers in your area to see if we have something that would work better for you. Please send me a private message verifying your first and last name, the phone number, street address, and the account number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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