Community Forum

Forced to rent modem

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Forced to rent modem

Hi there,


I called multiple times about buying a modem vs. renting one. Each time I was told that I HAD to rent a modem for gig speeds. Then I found this thread on the forums.


That means the phone reps lied and I've been charged $10 for 19 months. That's $190, and that's not right. Please help!