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Extension and moving....

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Extension and moving....

Hi, how are you doing? My husband and I are getting ready to move and we're on a very tight budget. So I was wondering is it possible to get an extension to Feb16th? And also could our service be transfered to the new address? I understand there may be a transfer fee added to the next bill and that's ok. I have called but keep having disconnect issues. Thanks for any help you may be able to provide.


Re: Extension and moving....

Hi Lakayla2sweet -- I can help with applying an extension to your account and help your transfer service. Please send me a PM with your name, full current service address, and either phone number or account number along with the address you're looking to move to. 


Click my name (ComcastZach) and click Private Message Me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Extension and moving....

Thank you so much. I had this resolved by one of your techs named Fernando. Nice guy, really helped us out. Thanks for asking. Have a great day.