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Expired promotional card - HELP!

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Regular Visitor

Expired promotional card - HELP!

I have a promotional card from Xfinity that expired last month.  The card was issued by MetaBank.

 

Is there a way to reactivate the card?

 

Expert

Re: Expired promotional card - HELP!


@thekapper wrote:

I have a promotional card from Xfinity that expired last month.  The card was issued by MetaBank.

 

Is there a way to reactivate the card?

 


Was the card used or did it expire before you could use it?


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Regular Visitor

Re: Expired promotional card - HELP!

The card was expired before it was used.

 

Still looking for a reply from Comcast

 

Expert

Re: Expired promotional card - HELP!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Expired promotional card - HELP!

Hi thekapper. I can assist with submitting a reward card reissue request. To get the process started, please send me a private message and include your full name, service address, and account number so I can access your account.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!