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Expired prepaid Visa card

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Expired prepaid Visa card

Hi,

I just found a 25$ prepaid Visa card that I had received a year ago when I had problems with the internet installation.

It is expired now (but I never used it). Can it be reissued?

 

thanks

 


Accepted Solutions
Official Employee

Re: Expired prepaid Visa card

Great news! The card has been reissued and you should receive it in 6-9 weeks from today's date. Please let me know if you have any questions. 


All Replies
Official Employee

Re: Expired prepaid Visa card

Hi, ysf78 - Yes, we can reissue the card. I submitted a request, the CitiBank will check if the card that you currently have was ever used, and if not, they will reissue the new one for the same amount. I will follow up with you as soon as I get an update. 

Official Employee

Re: Expired prepaid Visa card

We are still waiting for an update from Citi, ysf78. I will let you know when we get an update. 

Official Employee

Re: Expired prepaid Visa card

Great news! The card has been reissued and you should receive it in 6-9 weeks from today's date. Please let me know if you have any questions. 

Official Employee
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Re: Expired prepaid Visa card