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Expired Xfinity prepaid debit card

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Expired Xfinity prepaid debit card

Hi -

 

I went to use my Xfinity Prepaid Debit Card this evening, and realized that it has expired 3/31/2018. Is there anyway to get a new one reissued? Please let me know if it's possible and what information you may need. Thank you!

 

Bruce

Expert

Re: Expired Xfinity prepaid debit card


@beparrish wrote:

Hi -

 

I went to use my Xfinity Prepaid Debit Card this evening, and realized that it has expired 3/31/2018. Is there anyway to get a new one reissued? Please let me know if it's possible and what information you may need. Thank you!

 

Bruce


If you had used it before it's expiration, then no, there isn't any way it can be reissued.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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New Poster

Re: Expired Xfinity prepaid debit card

I used it for several small purchases upon receipt, but there is an outstanding balance on the card. So you're saying that it's not possible to re-activate the card or transfer the balance to another card ??

 

Bruce

Expert

Re: Expired Xfinity prepaid debit card


@beparrish wrote:

I used it for several small purchases upon receipt, but there is an outstanding balance on the card. So you're saying that it's not possible to re-activate the card or transfer the balance to another card ??

 

Bruce


Once it's been used there isn't any way to re-activate or transfer the balance.  Sorry.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Expired Xfinity prepaid debit card

Thanks for the answer.

 

Bruce