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Expired Gift card?

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Regular Visitor

Expired Gift card?

Hi 

 

I was given a $200 gift card on sign up. I didn't notice the expiry was so short and never used it at all. Went to use it and saw it expired in March, can it be re-issued? If so, what do I need to do? 

 

thanks!

m

Regular Visitor

Re: Expired Gift card?

Hi - can anyone help. I never used it, I missed the short expiration. Per this: http://forums.xfinity.com/t5/Customer-Service-Archive/Re-Visa-gift-card-expired/td-p/2850916 can it be reissued, please?
Official Employee

Re: Expired Gift card?

Hi Mikegallop, I can help get one reissued to you if it is determined there isn't any usage on the prepaid card.   Please send me a private message with your account information (your name and phone number). 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Expired Gift card?

Hi Mikegallop, thank you for working with me through private message and glad we could get a new card processed for you.  Please reach out if you need any assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!