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Existing customers

Xfinity Forum Archive
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Xfinity Forum Archive...

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Content in this area has been identified as outdated or irrelevant.

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Existing customers

customer, the only way that I can get a deal (I'm not going to bundle), is to cancel my service, wait a few months, & then become a new subscriber again? I enjoy my Comcast cable service, but it seems ridiculous that Comcast prefers new customers rather than loyal, existing ones.
Official Employee

Re: Existing customers

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.