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Existing customer deals

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Existing customer deals

There needs to be better deals offered for existing customer. After spending 30+ minutes on the phone with "Loyalty department" I got nowhere other then looking at AT&T deals as they seem way better. I would love to stay with Comcast but I'm not paying $80 for internet alone. Especially when new customers get deals at such a huge difference.
Official Employee

Re: Existing customer deals

Good evening, I understand your frustrations and I apologize for the experience. I would like to check and see if there are any offers for you. Would you like me to look at your account from here?

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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