Community Forum

Existing Custmer Deals for Phone & Internet

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Existing Custmer Deals for Phone & Internet

I have been with xfinity for a long time (4+Yrs) and I recently wanted to switch plans and was told that I cannot unless I was a new customer. It seems all the plans and promotions are like this. How can I lower my bill ($150 per month) and switch to a new plan like digital starter and perfomance interanet as an existing customer. I would like to lower my bill as I cannot afford the new pricing of my current plan. Otherwise I will cancel service.

Official Employee

Re: Existing Custmer Deals for Phone & Internet

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you