Community Forum

Error during purchase order

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

New Poster

Error during purchase order

I think I clicked on the wrong package when putting my order in and it says that i have internet and tv being installed but i only want internet, how do I go about correcting my error?

Official Employee

Re: Error during purchase order

Thank you for posting, I would like to assist you from here. To protect the privacy of your account, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services. To send a private message click on my name, then click private message me.