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Hello johnebchief, you can take the modem into any Comcast service center or a UPS service center. I can also schedule a tech to come out and pick up the equipment, please reach back out to me here if you need a tech to come back out.
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
